The people at Whitten were all very professional and I did not feel pressured at all. Rick Condrey was very knowledgeable about the all the trucks and their features, he made me feel at ease and was very helpful. I give him a 10+. And the truck, all I can say is WOW what a truck! Smooth ride and a very well thought out cab. I've had the rest, now I've the best.

My most recent car buying experience was the least painful experience I have ever had in buying a car. Whitten Brothers truly makes you feel at home & appreciated as a customer!! I highly recommend them. It took no time at all to get me on the road & I love my new car!

Having gone to several other dealerships in search of a Toyota Rav 4 in the Richmond & Portsmith area, I was nearly ready to put my plans on hold. Reason: My recent experiences with sales persons had been fair to absolutely dreadful. "No, we cannot offer less than the asking price"; "The car you want does not exist"; "I have sold several cars to the ____ family, so you ought to find some car on the lot that will do." This list of true & unbelievable statements went on & on until I ventured to Whitten Brothers in Ashland where I not only found the Toyota Rav 4 I wanted but found a sales person that was receptive, attentive & just wonderful to work with! In fact, the entire team of folks at Whitten Brothers were great! My family plans to return one day soon to purchase a Toyota Highlander. Whatever car you are seeking, do consider the crew at Whitten Brother in Ashland!

I found your Dealership to be very professional. The salesman came out to my car to invite us in, he immediately started working with us to complete the sale. He also kept us informed to the stages of the process to complete the sale. If I had to rate him and Mr. Yarbrough, the both would get 99% of satisfaction service. The only problem that concerned me was the young man that was next to us attempting to make a purchase. When our sale person asked for our social security numbers the young man appeared to be enter something in his phone, his sales person has left his station. It may have been a coincident, but going forward it would be better to ask the customer to write the social security number down, instead of verbally saying them. It made me a little uncomfortable.

Super helpful staff and the lounge to wait is great!!!