We just bought our second Jeep from Mr. Ray Waters at Whitten Brothers in Ashland. He helped me locate the model I wanted, had it brought to the dealership and had it ready for delivery without a single hitch. We bought a 2016, from Ray 2 years ago, with the same great experience. Stress Free Car Buying! Thank you Ray and Whitten Brothers!!

Ryan Dixon was very helpful in setting up our appointment and transferring the car to a more convenient location. Riley is an excellent cars salesman! I highly reccommend calling ahead and asking for him. He was laid back and answered all our specific questions. I never felt pressured and left feeling like I had made a friend. The finance department is disappointing. When it came time to look into warranties the entire vibe became aggressive and tense. Our motive was just to see the options and make a decision that fit our financial goals. Once we began discussing not purchasing a warranty the finance staff began to ridicule the decision. This caused unneeded stress on what should have been a simple conversation. I have bought 4 cars in my lifetime and I have never been treated this way during the warranty portion of the transaction. All in all the sales staff was professional and pleasant. The finance department could use some training.

I spent many hours online searching for a truck to meet some very specific requirements. Looked at several brands of trucks and worked with three different dealers but was not successful. However Rick Condrey,Whitten Bro's Ashland took my list and ultimately found exactly what we wanted. Inaddition the price was fair and financing package excellent. We really appreciated Rick's patience and efforts to find exactly what we wanted. He made it happen, when others could not or did not!

They really made an effort to understand what we were wanting and looking for in a vehicle. They were very patient with our undecidedness of which vehicle we wanted. Really like that the extra coverage on the vehicle was not double like other dealerships.

Kudos one again to Cathy and the rest of the team at Whitten Brothers. I dropped my new Ram 3500 off to have the spray in bedliner put in that we had negotiated during the sale, and although they had no obligation to do so, Cathy and the service team took care of getting it over to Ashland Hitch for steps to be installed (not connected with the sale at all) instead of me having to make multiple trips for that which is an hour from my house each way. Then, when the step work could not because finished because of a manufacturer part problem, they went back over and picked up my truck and brought it back to the dealership for me so I could get it back Friday night since I work in DC and had no way to get there before the other store closed for the weekend. I would recommend Whitten Brothers to everybody for bot sales and service - it is worth the trip even if you are hours away.